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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All FAERPROFF products

The group "New Technologies" offers for review the products of the plant FAERPROFF: silica fabrics, fiberglass fabrics, ceramic blankets, smoke screens, fire screens, thermal protection covers, flexible inserts, glass mesh, glass fiber, silica threads, basalt fabrics, expandable coating
  • Swelling coating FAERPROFF
    Swelling coating
    ESPRIZOL et al .
  • Basalt fabrics FAERPROFF
    Basalt fabrics
    TBK-100, OBM-5F, etc.
  • Silica filaments FAERPROFF
    Silica filaments
    K11-S6-170-S-250-BAF, etc.
  • Stekloniti FAERPROFF
    Stekloniti
    EC6-34x4-Z400F, etc.
  • Glass mesh FAERPROFF
    Glass mesh
    10x10mm-115gm2, etc.
  • Flexible inserts FAERPROFF
    Flexible inserts
    70-1200 deg. With et al .
  • Thermal protection covers FAERPROFF
    Thermal protection covers
    50-1200 deg. With et al .
  • Fire protection screens FAERPROFF
    Fire protection screens
    EI-60, EI-120, etc.
  • Smoke screens FAERPROFF
    Smoke screens
    E-120, etc.
  • Ceramic Blankets FAERPROFF
    Ceramic Blankets
    CFB160 et al.
  • Fiberglass fabrics FAERPROFF
    Fiberglass fabrics
    500-80SI1, 550-130Si2, etc.
  • Silica fabrics FAERPROFF
    Silica fabrics
    SI600V-60PU-1, KT11, etc.

NEW TECHNOLOGIES GROUP

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